Welcome to CROWN118 ! Kindly contact our customer service through live chat to get the LATEST BANK ACCOUNT.

FAQs

FAQs

1. How to Registration

To open an account, visit Crown118 homepage and click on ‘Register’ to access the registration form. Follow all the steps for registration and click ‘Submit’ to complete the registration process.

2. What is the meaning of Main Wallet?

Crown118 Main Wallet is a single wallet system that allows users convenient access to all casino products on Crown118, even if they are by different providers. With just a single deposit to your Main Wallet, you can play any game you wish!

3.Can I make a deposit or withdrawal during the holidays?

Yes, deposits and withdrawals can be made during the holidays and will be processed as per usual. Kindly contact our customer support representatives via Live Chat after making a deposit/withdrawal

4.How do I make a deposit?

Login to your Crown118 account and click on ‘Deposit’ under ‘$$$’. Follow all the steps shown, including selecting your preferred banking/payment option. Once you have completed all the steps, submit the form and notify our customer support representatives via Live Chat.

5.Do I need to provide any proof of transaction for my deposit?

Yes, proof of transaction must be provided to successfully complete any deposit transaction.

6.What if my deposit is not made on time?

Any deposits that are not made on time will be processed as soon as possible the next day. If you have any enquiries, kindly seek clarification from any of our customer support representatives who are available round the clock to assist you.

7.How do I make a withdrawal?

Login to your Crown118 account and click on ‘Withdrawal’ under ‘$$$’. Follow all the steps shown, including selecting your preferred banking option. Once you have completed all the steps, submit the form and notify our customer support representatives via Live Chat.

For withdrawal requests, we may require you to provide us with the necessary documents to verify the process. Large withdrawals may take longer to be processed. If you have any enquiries, kindly seek clarification from any of our customer support representatives.

8.Are my transaction details secure?

All information transmitted on Crown118 servers are highly secure thanks to state of the art technology that’s coupled with the most advanced security systems and encryption software.

9.Can I make a withdrawal through a third party account?

No, all withdrawals made must be through the bank account registered in the user’s Crown118 profile. The registered names on both the Crown118 account and bank account must match.

10.What are Cash Rebates

Cash Rebates are part of its rewards program that is available to all registered players. Cash Rebates are cash back given to players who meet certain promotional requirements.

11.Why cannot I access the website?
12.Why cannot I login to the game client?
13.I have a problem logging in. How do I fix it?

Please contact customer support for immediate assistance.